Hiring — Peaks & Valleys

Position Title:

Tattoo Studio Coordinator & Administrative Assistant

Job Description:

We are seeking a disciplined and resourceful individual to join our team as a Tattoo Studio Coordinator & Administrative Assistant. This versatile role is pivotal to the smooth operation of our tattoo studio and provides critical support to both our clients and artists.

Salary & Commission:

Hourly Wage: $20/hour.
Hours: Full-time position averaging 36-44 hours per week.
Commission: Generous 2-5% commission for each client booked with a collected deposit. Which can be increased based on experience or performance over time.

Primary Responsibilities:

Client Management: Be the first point of contact for clients, managing bookings, confirming appointments, and handling queries with outstanding professionalism.
Deposit Coordination: Ensure all bookings are secured with deposits, keeping accurate records for accounting purposes.
Inventory Oversight: Monitor and manage the studio's inventory, ensuring that all necessary tattoo supplies and office materials are well-stocked.
Shop Maintenance: Uphold the cleanliness and organization of the studio, maintaining a sterile and welcoming environment for clients and staff.
Artist Support: Proactively stock artists’ stations with all required supplies, readying them for each client without disruption.
Financial Errands: Perform bank runs and handle financial transactions as needed.
Reception Duties: Check clients in, ensuring a smooth experience, and provide comprehensive support throughout their visit.
Administrative Tasks: Undertake a variety of administrative duties, including, but not limited to, record keeping, file management, and correspondence handling.
Owner Support: Offer on-call assistance to the tattoo shop owner, managing special requests, and any additional tasks that support business operations.

Additional Responsibilities:

Marketing Assistance: Contribute ideas and assist with marketing strategies to attract new clients and retain existing ones.
Scheduling Management: Coordinate artist schedules, manage cancellations, and reschedule appointments as necessary.
Event Planning: Assist in organizing and planning studio events or promotional activities.
Social Media Engagement: Engage with clients and promote the studio through social media platforms when necessary.

Qualifications:

Exceptional organizational and multitasking skills.
Strong communication and interpersonal abilities.
A high level of professionalism and discretion.
Previous experience in administrative roles or customer service is preferred.
Familiar with standard office software and point-of-sale systems.
Ability to work in a fast-paced, creative environment.
Basic knowledge of the tattoo industry is beneficial but not required.

Applying:

If you have a can-do attitude and a genuine passion for ensuring top-tier client experiences and artist support, we encourage you to apply for this rewarding role.

Join us and become an integral part of a dynamic, creative community where your contribution is truly valued.

Please fill out and submit the form below to apply.

Name

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Last Name

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City/State

Social Media

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1. Please provide a brief summary of your previous administrative or coordination experience.

2. How do you handle scheduling conflicts and ensure that artists and clients are accommodated effectively?

3. Describe a challenging situation you've faced in a professional setting and how you resolved it.

4. What strategies do you use to manage multiple tasks simultaneously while ensuring each task is completed accurately and on time?

5. Are you familiar with any studio management software or booking systems? If so, which ones?

6. How would you approach a client who arrives unsatisfied with a previous tattoo service?

7. In what ways have you contributed to improving processes or increasing efficiency in your previous roles?

8. Explain how you would handle sensitive client information and ensure privacy and confidentiality.

9. Can you give an example of when you had to act as the point of contact between multiple parties (e.g., clients, artists, suppliers) and how you managed the communication?

10. What is your understanding of the health and safety regulations related to running a tattoo studio?

11. How do you stay organized and prioritize your work when dealing with a high volume of client inquiries?

12. Have you ever had to handle cash transactions and perform daily financial tasks, such as closing out a cash register or preparing a deposit?

13. Describe how you would welcome walk-in clients and provide information about the studio’s services.

14. What strategies would you use to market the studio's artists and services to potential clients?

15. How would you assess and order studio supplies, from inks and needles to office materials, ensuring cost-effectiveness without compromising quality?

16. Are you comfortable providing aftercare instructions to clients and answering any questions they may have post-tattoo?

17. What is your level of experience with handling social media accounts and online presence for a business?

18. Can you describe a time when you improved client satisfaction at your previous job?

19. How do you handle a high-stress environment, particularly when dealing with tight deadlines or challenging client interactions?

20. Why do you want to work at our tattoo studio, and what interests you most about the tattoo industry?